|TribalDDB UK’s team just published a new case study to the W3C: Case Study: Contextual Search for Volkswagen and the Automotive Industry. They discuss the benefits of some of the semantic web technologies, techniques and concepts that they use to help them managing their data. They describe their approach and outline their design. It covers the technical aspects of their new Semantic Web Platform that I wrote about a few weeks ago.
In this blog post, I want to further explain their data management workflow, and how their data get exposed to different kind of users.
Two Classes of Users
Let’s take a look at their data ingest/management/publishing workflow:
However, how the data get exposed to the users is not that clear. In fact, it depends on the classes of users. A user can be multiple different things: it may be a person, it may be a computer software, it may be an organization, etc. However, there are two general classes of users:
- Public users, and
- Private users
Public users are users that have no direct relation with Volkswagen and that have no access to their internal network. Private users are generally internal departments or some internal software applications that have direct access to the structWSF instance.
Private users generally have access to all structWSF web service endpoints. This means that all structWSF functionalities are accessible to them by querying the endpoints.
Two different kind of private users are specified in the use case’s schema:
- Volkswagen Site Search
- Other / External Applications
The Volkswagen site search is a software application that uses the structWSF Search endpoint to search, filter and expose their data to their users (the people who perform searches on the Volkswagen UK website).
These are two examples of software applications that Volkswagen created around the structWSF web services to re-purpose, re-contextualize and re-publish their RDF data.
There is currently two kinds of public users of this new Volkswagen Semantic Platform:
- People, and
- Software applications
Two interfaces have been made publicly available for each of these kinds of users:
- A website search engine page for people, and
- A SPARQL endpoint for software applications
When a person user reaches the website’s search page, the search query get sent to the structWSF Search web service endpoint. The result is then returned to the engine, get templated and displayed to the person user.
A SPARQL endpoint is accessible to the software applications. This endpoint is hosted by the Kasabi information marketplace. Volkswagen chooses to export everything from their structWSF into Kasabi to outsource the maintenance of their public SPARQL endpoint.
Unlock the Power
As we saw in this blog post and in the W3C use case, all Volkswagen UK data is internally managed by structWSF; however they are not locked into that system. They can easily communicate with external services to add new functionalities to their stack or to take business decision such as outsourcing the management of some publicly accessible data access endpoints.
This is an important characteristic of their design:
By choosing semantic web technologies (such as structWSF), techniques and concepts (such as their Vehicles OWL Ontology and RDF), they are not locking themselves into a specific framework. They can easily communicate with external systems and applications. This means that they can quickly adapt their system to their constantly changing needs.
I wrote this blog post to further explain Volkswagen’s data management workflow. I wanted to make sure that people were understanding the role that structWSF has in this use case, and the ecosystem it operates in.